Privacy Policy

This policy explains what personal information Nita’s Cuisine collects through this website, why, and how to contact us about it.

Who we are

Nita’s Cuisine is a food business. You can reach us about your personal information at nitacuisine22@yahoo.com.

What we collect and why

When you place an order

Your name, phone number and email address, delivery address and area (or that you will collect your order), your chosen delivery or pickup date, any notes you add, and the items you order. We use this to prepare, deliver and confirm your order, to contact you about it, and to keep order records.

If you pay online, your payment is handled by our payment provider [name your payment provider]. We do not build our own payment system, and we do not ask for or keep your full card details on this website.

When you contact us

If you use the contact form we collect your name, email address, phone number (optional), the subject and your message, so we can reply to you.

Gift and surprise requests

For a gift or surprise we collect the occasion, who it is for, the recipient’s name, delivery address and optional phone number, your preferred date, a budget if you give one, your message and any special instructions, plus your own name and phone number. Special instructions may include allergy or dietary information. We use these details only to plan, quote and deliver the gift, and to contact you about it.

Party-tray enquiries

We collect your name, phone number, event date, number of guests and notes so we can prepare a quote and contact you.

WhatsApp and phone

If you message us on WhatsApp or call us, we see your number and what you tell us. WhatsApp also handles chats under its own privacy policy.

Cookies and spam protection

The shop uses cookies that keep your cart and checkout working. Our forms use a hidden field, a time check and a short-lived counter linked to a scrambled form of your IP address (deleted after about an hour) to block automated spam.

Who we share it with

We share information only where needed to run the service: our website host (Hostinger), our email service, our payment provider, and anyone who delivers your order for us [name any delivery partners, or remove this item]. We do not sell your personal information.

How long we keep it

We keep order records for [period, e.g. the time needed for accounting and tax records]. We keep contact messages and enquiries for [period] and then delete them.

Your choices

You can ask us to show you the personal information we hold about you, correct it, or delete it where we are able to. Email us at nitacuisine22@yahoo.com and tell us what you need.

Changes to this policy

We may update this policy. The date of the latest update is shown here: [date].

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